Emergency response, 24 hours a day

Dorset, Hampshire and across the South

0330 043 2648
PrimeDrainage Solutions
Call 0330 043 2648

Drainage engineers · Dorset, Hampshire & the South

Clear answers. Serious drainage.

From the first blocked drain to complex pipe rehabilitation, Prime gets to the cause, explains the options and puts the system back to work.

Call 0330 043 2648 See what we solve
  • No call-out fee. Only pay for work done
  • 24/7 emergency response
  • One accountable team

Request a callback

24/7 response

Tell us what’s happening.

A name, a number and a postcode are enough. An engineer will call you back to talk it through.

Need us now? Call 0330 043 2648

No call-out fee You only pay for work done.
24/7 emergency response Someone answers, day or night.
Evidence-led diagnosis We look before we recommend.
Domestic & commercial Homes, sites and managed property.

Start with the symptom

Not sure what’s wrong? Start with what you can see.

Slow water, a smell, a flooded cover or a blockage that will not stay gone. Tell us what you can see and we’ll work backwards to the cause.

01

It’s blocked

Water backing up, gurgling or refusing to drain.

 02

It keeps happening

A recurring fault needs evidence, not another clearance.

 03

Something is damaged

Cracks, roots, movement or a collapsed section.

 04

Water has nowhere to go

Standing surface water or flooding after rain.

The full capability

Every drainage service, from unblocking to repair.

Diagnosis, clearance, repair and prevention, kept together so the advice and the workmanship stay accountable.

Explore all services
01

Drain Unblocking

Professional help for blocked drains, toilets, sinks and external systems, with the equipment to restore flow and investigate why it happened.

Learn more
02

CCTV Drain Surveys

High-definition camera inspections for recurring faults, property purchases, hidden damage and clear evidence before repair work begins.

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03

Drain Repairs & Maintenance

Targeted repairs and preventative maintenance for cracked, displaced, collapsed or repeatedly failing drainage systems.

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04

Drain Re-Lining

A durable no-dig repair that creates a strong new lining inside suitable damaged drains, avoiding major excavation wherever possible.

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05

Pitch Fibre Rehabilitation

Specialist re-rounding and structural lining for suitable pitch fibre pipes that have deformed, blistered or restricted the flow.

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06

Septic Tank Services

Assessment, maintenance, emptying, installation support and repairs for septic tanks and the drainage systems connected to them.

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07

Soakaway Services

Site-led soakaway installation, repair and unblocking to manage rainwater, standing water and localised flooding.

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08

Commercial Drainage

Responsive drainage support for businesses, landlords and property managers, planned around operational demands wherever possible.

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Drainage engineer reviewing a CCTV inspection of a pipe
Our principle Look first. Dig only when the evidence says so.

Evidence over guesswork

See the problem before we fix it.

When a problem returns, the most useful thing we can give you is certainty. A CCTV survey lets us show you the obstruction, defect or collapse, and recommend only what the pipe actually needs.

  • Pinpoint hidden defects and root ingress
  • See the condition before approving repair work
  • Verify the result once the work is complete
About CCTV drain surveys

How Prime works

From first call to free-flowing.

Drainage work can feel opaque. Our process is deliberately simple, with a clear decision at every stage.

  1. 01

    Tell us the symptom

    Call or request a callback. A postcode and a short description are enough to start.

  2. 02

    We investigate

    An engineer assesses the system, locates the cause and explains what the evidence shows.

  3. 03

    You choose the next step

    We set out the appropriate options and agree the work before moving forward.

  4. 04

    We put it right

    The work is completed carefully, checked and handed back with a clear explanation.

Why Prime

Straight answers from one accountable team.

We keep investigation, clearance and repair together, so the person who diagnoses the fault is responsible for putting it right.

  • 24/7Emergency response, every day of the year.
  • £0Call-out fee. You only pay for work done.
  • 8Core services, from unblocking to structural relining.
  • 10Counties covered across Dorset, Hampshire and the South.

Regional response

Local knowledge. A wider operating reach.

Based in Highcliffe, Dorset, Prime supports homes, commercial sites and property teams across the South. Send your postcode and we’ll confirm attendance.

Check your area
  • Dorset
  • Hampshire
  • Wiltshire
  • Somerset
  • Berkshire
  • Oxfordshire
  • Buckinghamshire
  • Surrey
  • West Sussex
  • Hertfordshire

Coverage can vary by the type and urgency of the job. If you are nearby, call and ask.